Energy Exchange Hotel FAQs

Energy Exchange Hotel FAQs

Where can I stay during Energy Exchange 2022?

Room blocks have been reserved at pre-negotiated rates for all types of Energy Exchange 2022 attendees at 9 downtown Cincinnati hotels, all within six blocks of the Duke Energy Center.

  • The Cincinnatian (a Hilton brand)
  • Courtyard Downtown (a Marriott brand)
  • Hampton Inn & Suites Downtown (a Hilton brand)
  • Hilton Netherland Plaza (a Hilton brand)
  • Homewood Suites Downtown (a Hilton brand)
  • Hyatt Regency Cincinnati (a Hyatt brand)
  • The Kinley Hotel (a Tribute Portfolio brand)
  • Westin Downtown Cincinnati (a SPG brand)
  • 21c Museum Hotel (independent boutique – private sector only)

Book your room today.

What is the deadline for making hotel reservations?

No later than September 30th, but the sooner the better. The housing reservation site is tentatively scheduled to go offline on October 1, 2022. Hotels cannot take direct reservations from Energy Exchange attendees until after that date. At that point, reservations will be taken based on availability. If you contact the individual hotels before then to book your room, they will direct you back to the housing manager.

How many rooms can I reserve?

The maximum number of rooms one person can reserve (within one reservation record) is 10 rooms. If your group needs 11 or more rooms, you might want to consider setting up a private sub-block.

Note: Cancellation fees may apply to the overbooking of rooms that go unused.

Will I receive a confirmation number when I book my hotel room?

After booking your hotel reservation, you will receive a Reservation Acknowledgment Number from Resiada, which is different from the hotel confirmation number. Your hotel confirmation number will be emailed to you directly by the hotel in early October. If you do not receive a Reservation Acknowledgement Number soon after you reserve your room(s), please contact the housing manager at info@energy-exchange.com.

PLEASE MAKE THE RESIADA.COM DOMAIN A SAFE SENDER IN YOUR EMAIL APPLICATION.

I just called the hotel, and they don't have a record of my reservation.

Reservation requests made on the housing site are not transferred to the hotels until late September, so if you call the hotel to confirm a reservation before that time, they will not yet have it uploaded into their system yet. Wait until early October to follow-up if you haven’t received a confirmation # directly from the hotel by that point.

Is there a special room rate for government sector employees?

Yes, the published room rates are set at the federal per diem allowance.

I have a reservation but I need to make a change. Who do I contact?

September 20 or earlier: make these changes through the Energy Exchange Hotel Site.

September 21-October 5: Please contact the housing manager at info@energy-exchange.com.

After you have received your hotel confirmation number, you may contact the hotel directly where you have a reservation.

How do I make a hotel reservation after September 30th?

New reservation requests should be made directly with the hotel, using the list of “still available” hotels. Rooms are subject to higher rate than negotiated. Please identify yourself as an Energy Exchange attendee when requesting a room directly with the hotels.

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